Shipping & Returns
Shipping Policy – Free Worldwide Delivery
| Destination | Service | Order Value | Shipping Cost | Est. Transit* | Notes |
|---|---|---|---|---|---|
| Contiguous USA (+ AK/HI) | Standard | Any | FREE | 3–6 business days | — |
| Canada | Standard | Any | FREE | 4–8 business days | — |
| UK / EU | Standard | Any | FREE | 5–9 business days | Import duties/VAT paid by recipient |
| Australia, New Zealand & Key Asian Regions | Standard | Any | FREE | 5–10 business days | — |
| All Other International | Economy | Any | FREE | 7–15 business days | Import duties/VAT paid by recipient |
*Transit times are in business days and exclude customs clearance or holiday delays.
Free‑Shipping Details
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Fulfilment Time
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In‑stock items: orders paid before 12 PM CST on a business day ship the same day; later orders ship the next business day.
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High‑volume promotions may add one extra business day.
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Tracking & Notifications
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A tracking number is emailed (and texted if subscribed) as soon as your parcel ships.
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Real‑time tracking is also available in your account dashboard.
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Remote Areas
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Some remote or island postcodes may require special handling; any surcharge will be shown at checkout, but free shipping still applies.
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Duties & Taxes
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For international orders, any import duties, taxes, or clearance fees are the customer’s responsibility. If you refuse to pay and the parcel is returned, those fees are non‑refundable.
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Split / Combined Shipments
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To speed delivery, we may split multi‑item orders at no extra cost; each shipment receives its own tracking number.
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Pre‑order items are sent separately from in‑stock items unless you request combined shipping within 12 hours of ordering.
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Delivery‑Issue Protection
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If tracking shows your parcel is 3 business days past the promised window, contact us for a shipping credit or replacement.
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Report missing or damaged items within 7 days of delivery with photos; we’ll resolve the issue within 48 hours.
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✅ Return Checklist
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14‑Day Window – mark calendar: final return day = delivery date + 14 calendar days.
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Condition OK? – unworn, original box & inserts present.
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Buyer‑Paid Postage – attach our discount label (‑20‑40 %) or use any tracked carrier.
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Drop Parcel – choose one of 50 k+ global drop points.
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Track Online – portal updates every checkpoint.
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Refund Timing
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Internal approval ≤ 48 h after parcel arrival
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Funds back 3‑5 business days (card/wallet)
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PayPal: we release instantly; PayPal may display credit in ≤ 14 days (≤ 30 days where law requires).
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? Shipping Snapshot
| Stage | Action |
|---|---|
| Order Day 0 | Checkout in one of 8+ currencies |
| Day 0‑1 | We dispatch (tracking email sent) |
| Day 3‑8 | Standard delivery window* |
| If Returning | Complete checklist above |
*Transit times vary by destination; import duties/taxes paid by recipient.
? Pay Your Way
| Cards | Wallets | Buy Now / Pay Later | Local Rails* |
|---|---|---|---|
| Visa · Mastercard · AmEx · Discover · JCB · UnionPay | PayPal · Apple Pay · Google Pay · Shop Pay | Klarna · Afterpay | iDEAL · Bancontact · GiroPay |
*Checkout auto‑shows any region‑specific methods.
? Currencies We Bill In
EUR,GBP,USD,etc.(plus others).
Switch anytime via footer selector; you’re charged exactly what you see—no FX mark‑ups.